Nameplate Scan
Upload or scan your equipment nameplate to get started with diagnostics.
Model Data
Equipment information and model details from your scanned nameplate.
Product Information
Enter your product details manually below:
GE Refrigerator - Model: GSE22ETHCBB | Serial: RF206640
Lifecycle Information
Manufacture Date:
08/2015
Asset Age:
10 years old
Recall Notice:
Useful Life Remaining:
Possible Manufactured Years:
08/2015, 08/2003, 08/1991, 08/1979, 08/1949
| Date | Issue | Service Type | Cost | Actions |
|---|---|---|---|---|
| Mar 14, 2021 | Refrigerator not cooling properly | Preventive | $80 | |
| Oct 7, 2021 | Ice maker not producing ice | Repair | $145 | |
| May 19, 2022 | Water dispenser slow | Maintenance | $60 | |
| Dec 3, 2022 | Loud humming noise from freezer | Repair | $175 | |
| Jul 28, 2023 | Temperature fluctuating | Repair | $130 | |
| Jan 18, 2024 | Door not closing properly | Repair | $95 | |
| Oct 22, 2024 | Freezer frost build-up | Repair | $160 |
AI Chat Log
Review your previous conversations with our AI diagnostic assistant.
05:46 PM
I need more information to accurately diagnose the issue.
- What is the current temperature reading inside your freezer?
- Have you noticed any other symptoms, such as soft or misshapen ice?
- Is the ice maker assembly frozen or does it appear to be functioning normally?
05:47 PM
Yes Ice is soft and misshapen
05:47 PM
Thanks for sharing the symptoms.
AI Recommended
AI-powered recommendations and troubleshooting steps for your equipment.
Diagnosis
Freezer too warm (above ~15°F / -9°C) or too cold; faulty thermostat or temperature sensor.
Troubleshooting Steps
Test and replace faulty sensors or control board
- Check and adjust temperature settings
- Use a thermometer to verify freezer temp (should be ~0°F/-18°C).
- Adjust settings if too high or low.
- Test the temperature sensor for continuity using a multimeter.
- If it shows no continuity, replace it, otherwise, check the main control board.
You Need a Technician
Professional Service Required
Preventive Maintenance Guide
Follow these preventive actions to maintain optimal ice maker performance and prevent future issues.
Set Correct Freezer Temperature
Maintain freezer temperature at 0°F (-18°C) for optimal ice maker performance.
Avoid Frequent Door Opening
Limit freezer door openings to prevent temperature fluctuations that affect ice quality.
Recommended Parts
Genuine OEM and compatible replacement parts for your equipment repair.
Control Board
Part #WR55X11072C
Temperature Sensor
Part #WR55X10025